Please note
We offer free shipping.
Transit times will be affected during public holidays; Manufacturers and couriers will limit their operations at these times. This is beyond our control. Resume normal service immediately after each holiday.
Incorrect address details, customs clearance procedures, and other issues can cause delays in delivery.
Track your order
You will receive an email notifying you once your order has been shipped. The email will contain a unique package tracking number where you can track your order.
It may take a few days after the order has been shipped for the tracking number to take effect on the courier’s system. If the information is not available, try again later. Rest assured, estimated shipping times are valid regardless of tracking website updates.
For further consultation
If for some reason you are not seeing your package moving through the tracking information, or if you have any other questions, please contact our customer service at support@cynors.com.
About the delivery time
After you confirm your order, we will process your order within 24-48 hours. Therefore, please allow us to send your order within 1-3 business days of placing the order.Shipping time is 7-20 days.
About cancellations
Please check our return policy.
Lost or stolen package
If the logistics information has not been updated for a long time or the express package is lost, please contact our staff in time for assistance
contact
If you have any questions or concerns, please contact us using email support@cynors.com